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Rail Gallery Rokko


cteno4

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Does the Japanese Rokko site have a search function I’m just not seeing?

 

jeff

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Yavianice
1 minute ago, cteno4 said:

Does the Japanese Rokko site have a search function I’m just not seeing?

It doesn't have one. But google search works really well.

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roadstar_na6

The only part of his page that's horrible to navigate is the MicroAce stuff really 😄 Everything else is luckily well organized when using a translator 🙂

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Thanks, thought I might have just been missing it!

 

jeff

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Tony Galiani

A question about ordering for them - somehow, I got the impression that I could only order items from their English language pages.  I see a few items I am planning to order but may want to get some others from their Japanese site.  Do they allow that?

Thanks,

Tony Galiani

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Martijn Meerts

You can order pretty much everything from them, even stuff they normally don't stock. So far I've only had 1 item they haven't been able to get at all, some other items they've only been able to get as personal shopper (you pay retail + domestic shipping + small fee), but they've been a great help for me, and a curse for my wallet 😀

 

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roadstar_na6

You can inquire everything you want through their website contact form

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so ive tried the last couple of weeks to put a request into rokko thru the english contact form about a train on their japanese site but no answer. i have an account with them and have purchased in the past from them. wonder whats up. ill try a third time here, just seems odd as they seemed very responsive. next ill try asking they respond to a gmail address, perhaps they may be on some ip blacklist due to a shared email server that my hosting server auto excludes. 

 

jeff

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roadstar_na6

I've had issues with them not receiving messages through the contact form and mails sent through my Outlook mail. Maybe just send them an email directly: rg-rokko-b-180701 [at] rg-rokko [dot] com

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Yavianice

@cteno4 maybe your domain, could be that’s it like you mentioned. If you want, I can ask on your behalf.

 

he is very responsive on Facebook and Instagram, by the way.

 

P.S. Only Tokonami-San handles foreign buyers. And on his off days, he (usually) does not respond to emails.

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Yep going to try with gmail, found a few businesses that unfortunately are on a shared email server that has some spammer accounts on them and the whole sending ip addy gets shut down on a blacklist to incoming servers. Once on the blacklist all their emails are bounced or blackholed.

 

I’ll try with a gmail account. I’m not on social medias.

 

thanks,

 

jeff

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gavino200

I asked him a question about a week ago and got an answer back after a few days. 

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so the ipad may have been the issue as i just did it on the mac and the confirmation email came thru!

 

jeff

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Mia colpa, mia colpa! I was sending on the iPad and after you hit the request button the next screen showing what you input has a send button that was just below the bottom edge of the screen and I missed it so I think I had not hit the final send button! 
 

jeff

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I've certainly been there before, glad you caught it!

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gavino200
4 hours ago, cteno4 said:

Mia colpa, mia colpa! I was sending on the iPad and after you hit the request button the next screen showing what you input has a send button that was just below the bottom edge of the screen and I missed it so I think I had not hit the final send button! 
 

jeff

 

How very senior of you, Jeff!

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Not quite there yet but getting close (well some places will give you the senior dinner discount at 55)! Those double button processes! At least I think that was what it was as when I saw the second button on the big screen it seemed different… There’s a takeaway that does that, has a big receipt and time it’s ready on it and way way down, a couple of swipes is the final final final ok I want this button!

 

iPads are just right for a lot of stuff but forms they are not quite big enough when the keyboard is up…

 

jeff

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