kusojiji Posted 22 hours ago Share Posted 22 hours ago Wow, check out all your paint people in the grandstand! haha. Will be sending Kato some feedback on this model - good idea. They probably won't give a crap anyway. I'll get the "speak to the hand". Link to comment
Kamome Posted 20 hours ago Author Share Posted 20 hours ago (edited) Whether they listen to it or not is up to them, but still valuable to give constructive feedback about your experiences with the model rather than a rant about company processes or anti-Kato sentiments which will definitely just go to junk. As for the paint stand, my work desk was filled with an RC body so had to photograph on my side table. Vallejo is my paint of choice for buildings and figures although I can only get it in Volks and the stand is way better than my previous system of thrown in a plastic Daiso box, apart from the regular dusting. Edited 19 hours ago by Kamome 1 1 Link to comment
kusojiji Posted 13 hours ago Share Posted 13 hours ago Well, feedback submitted. Contacted Amazon on my refund as they received the model 2 days ago and my orders site hasn't been updated. I've already got plans to blow it on another 2-3 models... aargghh! Link to comment
cteno4 Posted 4 hours ago Share Posted 4 hours ago Good feedback to a manufacturer can have an impact. Best to approach it not from a pissed off attitude, but one of you are a loyal customer and so wanted this engine to work for you but were so saddened it did not and here are the problems I had. This is probably even more true of a japanese company to respond well to this approach than a fuming email that will let them flush the response as just irate and rude. The clearer and calmer you can present the issues and things that were creating the problems the more they might get looked into. jeff 1 Link to comment
kusojiji Posted 1 hour ago Share Posted 1 hour ago Yup, I kept the emotion out of it. Just the facts of what the issues were as observed. Didn't give them any advice or blasting. hmm, must be mellowing out or something haha. Link to comment
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