Buck Heard Posted November 5, 2009 Share Posted November 5, 2009 Could someone here who has purchased from Popondetta please help me with an order I would like to place. I need the following Kato locomotives and they seem to be the only ones with stock. 176-7041 N GE AC4400CW CSX "Bright Future" Low NB, Beveled Cab 18 176-7042 N GE AC4400CW CSX "Bright Future" Low NB, Beveled Cab Can someone help me and see if they in fact do have them and what it would cost me to purchase and ship via EMS? I'd really appreciate it! Thanks! Link to comment
to2leo Posted November 5, 2009 Share Posted November 5, 2009 I always send my request and question to Popondetta via e-mail in English. Did you encounter a problem? tu-han@popondetta.com Link to comment
alpineaustralia Posted November 6, 2009 Share Posted November 6, 2009 Copy and paste the following email to tu-han@popondetta.com "Dear Popondetta Can I please order the following: <Order> AC44 CSX BF #18 176-7041 ポポンデッタ 秋葉原店 \11,340 \ 11,340 1個 AC44 CSX BF #37 176-7042 ポポンデッタ 秋葉原店 \11,340 \ 11,340 1個 My shipping address is: " Link to comment
Buck Heard Posted November 6, 2009 Author Share Posted November 6, 2009 Thanks guys! You're both awesome! Link to comment
Buck Heard Posted November 18, 2009 Author Share Posted November 18, 2009 Do they usually get right back with you? It's been a few days with nothing from them. Link to comment
bc6 Posted November 18, 2009 Share Posted November 18, 2009 Do they usually get right back with you? It's been a few days with nothing from them. Did you use a gmail account, if so try a different email provider like hotmail. Link to comment
mbloes Posted November 19, 2009 Share Posted November 19, 2009 Here is an email I received from Popondetta when I attempted to inquire about the availability of a product. Please note that now, when I order from them, I "follow the steps". Thank you for visiting at Popondetta. We are pleased to hear from you. As for the following item you are looking for, we are afraid there is no stock. KATO 10-229 KIHA 82 6 Car Set Next time you would like to shop at our online shop, please follow the steps. * When you look for something, please visit our web site and search the item you are looking for first. Please do not send us your own list like you did this time. You can use our date bank if you need a help. http://www.popondetta.com/srch/wwwsrch.cgi * If you are trouble with Japanese, please visit a translation site that helps you. * If you find the item and are ready to order, please copy and paste the both item codes, name, retail price and our price in the mail form. <Example> NK10-255 10-255 101 15225 12180 NK10-256 10-256 101 9870 7896 If there is the information for used items we provide such as condition, please copy and paste as well. <Example> KES489 10-449 165 3 9450 4250 1 B B A 55%OFF/ KES490 10-448 165 3 9450 4250 2 B B A 55%OFF/ * Then let us know the amount you need. * We keep the available items for a month from the date when you place a first order. Please make a payment and let us send them until it's over. * Please do not make your own list or translate from Japanese to English. Because when we receive orders from international customers, Japanese staff who don't understand English pick up the items you need. Please do not make them confused. Then it takes them more time to figure out what you need and write you back. * We would like you to understand that there is only one English speaker in this whole company. Therefore it will be late to write you back sometimes. We are sorry for the inconvenience in advance. If it's okay with you, we can help you obtain what you need. Regarding the shipping, we can send to your country by post. There are two ways; EMS (Express Mail International Service) or sea mail. Just in case we would like to inform you that we only accept credit cards. After we estimate both shipping fees, please choose one from them. We will send you the URL for the credit payment. So that you don't have to tell us your credit card information. If there is any further question, please feel free to ask us. Thank you again for visiting at Popondetta. We look forward to hearing from you again. Best regards, Popondetta Link to comment
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