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Yavianice

Severe Japan Post SAL/EMS/ePacket suspensions due to COVID-19! -> (Updated May 28)

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Sheffie

I tried making a purchase at Hobby Search the other day, and ultimately I was defeated by their shipping page. 

 

Near the top of the page it said that based on my location there were two options, neither of which I recognized and both of which used the word “surface”. 

 

Then it said that for all other shipment methods, packages would be held until restrictions had been lifted. 

 

Then it gave ave me a list of available options including some more unfamiliar choices, one of which was more expensive than EMS and perhaps faster. 

 

That sounds like exactly what I want, but it wasn’t on the list of options for North America. 

 

So my choices were, to pay a pittance for shipping and risk having my items on a slow boat in mid pacific when restrictions are lifted, thus getting overtaken by cheap air shipments made months later... or... pay premium shipping costs and risk my parcel waiting months before taking a couple of days to be actually shipped. (Because unless HS made a mistake, that premium option should not have been a valid choice for me.)

 

In the end I just gave up. Rather like The Witcher, when given a chance to choose the lesser evil, I prefer not to choose at all. 

 

I feel sorry for HS and all the other Japanese dealers but this just doesn’t seem like a sensible time to buy. 

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roadstar_na6

It took HS quite a while to ship the parcel after I ordered something last week but I guess it‘s now already in Germany and I‘ll get a letter from the customs office in two weeks. Fingers crossed.

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bill937ca
Posted (edited)

A long delayed EMS shipment has finally left Japan on May 17th. it was shipped April 13th.  A second parcel shipped April 23rd is still waiting for a plane. i should get the first parcel sometime this week or next week.

Edited by bill937ca

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Kamome

The state of emergency has now been lifted so businesses and schools are starting to go back to some sense of normality in most areas. Either from this week or next week. Tokyo may be a little different although cases of new infections have been relatively low compared with previous weeks. 
 

There will certainly be a back log of mail to deal with but I would imagine we’ll see businesses removing delay notices from their websites over the next few weeks. I have ordered a few things from Ami Ami but even the picking of items seemed to take a longer time than usual, so even domestic shipping has been slower too. I guess we’ll all have to be patient and be understanding that railway models are not a priority during a world pandemic. Let’s hope all those working for these companies throughout this crisis have been safe and said businesses have taken suitable precautions to support their staff’s welfare.

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railsquid
58 minutes ago, Kamome said:

The state of emergency has now been lifted so businesses and schools are starting to go back to some sense of normality in most areas. Either from this week or next week. Tokyo may be a little different although cases of new infections have been relatively low compared with previous weeks.

 

Still under the nominal "state of emergency", as are Osaka and a couple of other areas, but business are gradually opening up.

 

However delivery of overseas orders will still be dependent on increased availability of international flights.

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maihama eki
Posted (edited)
On 5/16/2020 at 8:58 AM, Sheffie said:

I tried making a purchase at Hobby Search the other day, and ultimately I was defeated by their shipping page. 

 

I feel sorry for HS and all the other Japanese dealers but this just doesn’t seem like a sensible time to buy. 

 

I completely agree with that sentiment regarding Hobby Search for those of us in the U.S.

 

If you haven't seen this page, it explains a lot:

 

https://www.1999.co.jp/covid-19faq_e.html

 

This pretty much sums up the situation: "Due to the suspension of many shipments by Japan Post, we are currently holding very many orders for our customers, to a point we are required to rent extra storage space."

 

Adding more orders to the pile doesn't make sense to me.

 

I see this for the first time too:

"We are also planning to introduce DHL shipping, although this may take some time due to system difficulties."

Edited by maihama eki
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Cat
Posted (edited)

Plaza Japan is back running on EBay.  Well, sort of, ouch the shipping to the US — $24 for the first item, $12 for each additional.  DHL Express from their website info.

 

Umm, I"ll start my indexing at 0 for awhile.

Edit: running the shipping on their own website is a bit better, but still too steep for a few small items.  3 packs of Kato delivery vans shipping for 2040¥.  The stock numbers are dropping fast though, they'll probably be sold out by the time I finish typing this.

Edited by Cat
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Cat
Posted (edited)

Oh well, a SAL package that HLJ shipped on 28 March just bounced back to them.  They're working on restocking stuff to Private Warehouse status and we're on the cusp of requesting a FedEx shipment from them soon anyway, so this will sort out.

We still have one package floating out there somewhere, Plaza Japan shipped on 1 April.

 

Still really hoping Hobby Search sorts out their operations and better shipping options sometime soon.

Edited by Cat

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roadstar_na6

I also got a mail from HLJ today that my parcel is back at them. It shipped March 19th 😞

Great...

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Martijn Meerts

I shipped a small package to Japan last weekend, so it'll be interesting to see how it goes the other way around. Other than that, RG-Rokko is getting some more stuff for me for my H0 project, so that too will be interesting. Wonder which options they'll have for shipping.

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roadstar_na6
3 hours ago, Martijn Meerts said:

Wonder which options they'll have for shipping.

 

If you have friends or relatives in Germany it could be an option to ship it there 😄 if nothing works shipped to NL

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Martijn Meerts

I do, but I'm pretty sure at least DHL still delivers here if nothing else. I'm not in a hurry to get the items really, none of them are critical as such. Of course, it does include some wheels and couplers in order to make some trains complete, but as of yet, I can't really run them yet anyway. Other than that there is also of course the whole "I ordered it, so I want it NOW!" feeling 😉

 

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roadstar_na6
8 hours ago, roadstar_na6 said:

I also got a mail from HLJ today that my parcel is back at them. It shipped March 19th 😞

Great...

And it's back on its way with FedEx 😄 Let's see how that goes

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Yavianice

New updates from Japan Post,

 

some more countries are added to the "no mail accepted" list. Status for key countries, such as U.S., remain unchanged.

 

The first post in this thread has been updated accordingly. 

 

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