Jump to content

Contacting Tomix


Darklighter

Recommended Posts

Darklighter

 

Tomix is notorious for not responding to communications. I think ochanomizu is right best try Thru a shop. Nariichi goes to many of their dealer meetings.

 

cheers

 

jeff

Link to post
12 hours ago, Ochanomizu said:

Hello,

 

I think contact is supposed to be through a supplier.

In this case, the supplier (Amazon.co.jp) wanted me to contact Tomix (by phone!).

 

There is a link to a contact form for business contact in English on http://www.tomytec.co.jp/english/index.html . It's also blocked, but it worked through a Japanese proxy server and I got a reply within two days. :)

Link to post
On 19.10.2017 at 5:26 AM, Ochanomizu said:

Hello Darklighter,

 

Are you planning to use Amazon in the future?

 

:laugh:

Hello Ochanomizu,

Well, it required some persistence, but in the end they were quite accommodating. I guess other retailers would have contacted Tomix directly, hence saving me quite a bit of time, but would not have been as accommodating.

I am more disappointed in Tomix/Tomytec's quality standards.

Edited by Darklighter
Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...