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Claude_Dreyfus

For the first time in a while I have availed myself of the Hobby Search sale. My captive has arrived, but accompanied by a Viacom Blu-ray disc of the Odakyu Romance car, which I didn't order, nor appears on my receipt. I was going to check with HS, but wanted to know if they occasionally give out freebies like this (especially during a sale) and anyone else on here had received something similar.

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Yavianice

Hobbysearch has advertised free Viacom bluray when you purchase a qualifying set for a while now. So yes, this is expected.

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JR 500系
1 hour ago, Claude_Dreyfus said:

For the first time in a while I have availed myself of the Hobby Search sale. My captive has arrived, but accompanied by a Viacom Blu-ray disc of the Odakyu Romance car, which I didn't order, nor appears on my receipt. I was going to check with HS, but wanted to know if they occasionally give out freebies like this (especially during a sale) and anyone else on here had received something similar.

 

Yeah me too, even though my item did not fall into the Hobby Search qualifying item... It's nice of them to include it! 

 

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Claude_Dreyfus

Thanks chaps...a nice surprise; I'm a bit of a sucker for cab view videos.

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disturbman

Now, I wonder if I will receive one with my sales catch.

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JR 500系
13 hours ago, Claude_Dreyfus said:

Thanks chaps...a nice surprise; I'm a bit of a sucker for cab view videos.

 

Yeah to my surprise too! However, i would have prefered if it went the correct way....  😅

 

Viewing a trip from the rear end of the romance car isnt exactly what i would really like~ 😅

 

8 hours ago, disturbman said:

Now, I wonder if I will receive one with my sales catch.

 

I think you will, i'm guessing they have quite a fair lot of these videos for distribution. It was printed 'Not for Sale' on the back so i think it's some sort of advertising material by Vicom maybe? 

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roadstar_na6
4 hours ago, JR 500系 said:

Viewing a trip from the rear end of the romance car isnt exactly what i would really like~ 😅


Play it in reverse then 🙂

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lukewang01

Is HS website down for anyone else as well? I can't seem to open it on my browser while other Japanese websites works fine. 

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railsquid
8 minutes ago, lukewang01 said:

Is HS website down for anyone else as well? I can't seem to open it on my browser while other Japanese websites works fine. 

 

Yup, it seems down and has been for at least a couple of hours.

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railsquid

Working now.

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bill937ca

Hobby Search is moving later this month and their server will be going off line for a time on the 11th.

 

https://www.1999.co.jp/eng/infodetails

 

2020/12/02We would like to express our gratitude and sincere thanks to all our customers for supporting Hobby Search.

We are pleased to inform that we will be relocating ourselves to a larger facility, to accommodate our growing business.

[New Address]
Sumida Park Place 4F,
1-1-10, Yokokawa,
Sumida-ku, 130-0003 Tokyo

[Office relocation schedule (dates stated in Japan time GMT+9)]
11th - 14th December, 2020
*There may be difficulties accessing our website during the 11th due to server transfer.

Due to this relocation, Hobby Search will not be operating during the above days.
We will start business at our new office as of 15th December, 2020.

We apologize for any inconvenience this may cause, and greatly appreciate your understanding of this matter.

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James-SNMB

Just got an email from Hobby search that EMS and Air Parcel service (among others) to Canada have once again been suspended.

 

The only options to Canada right now are DHL, Surface Parcel, and Surface Small Packet.

 

Any Canadians with experience importing via DHL? I assume I'm going to be dinged the brokerage fee, etc.?

 

Otherwise the cost for my order would be similar to a Surface Parcel and be much quicker...

 

Not really keen on any of these options, but December pre-orders are coming, so I'm looking for least-worst!

 

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bill937ca

You will be charged GST by DHL from their US base in Cincinnati. I don't remember brokerage fee. That is an old UPS scam. I've already twice received compensation  from a class action lawsuit for "brokerage" fees.  I chose surface for my December orders.

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James-SNMB

Thanks @bill937ca! That's good news. I'll give DHL a whirl. (Not that I have much choice right now).

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marknewton

I hope that DHL in Canada provides a better service than they do here in Australia.

 

Cheers,

 

Mark.

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shadowtiger25

I'm having issue where my PayPal transaction didn't go through on hobby search and now I am trying to figure out what to do

 

They sent me an email saying to update it, but it just says to update the payment on PayPal. However it is not showing up on my PayPal profile, and I am frankly not sure what to do at this point about it other than wait to see if they attempt to charge again and start planning a back up for this purchase

 

which sucks because it was a pre-order if a HO scale Tubame express with all 11 cars and I feel like it will sell out super quick if I dont act soon

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chadbag
12 hours ago, shadowtiger25 said:

I'm having issue where my PayPal transaction didn't go through on hobby search and now I am trying to figure out what to do

 

They sent me an email saying to update it, but it just says to update the payment on PayPal. However it is not showing up on my PayPal profile, and I am frankly not sure what to do at this point about it other than wait to see if they attempt to charge again and start planning a back up for this purchase

 

which sucks because it was a pre-order if a HO scale Tubame express with all 11 cars and I feel like it will sell out super quick if I dont act soon

 

 

I am a little confused.  Did you already try to pay off their invoice?  Is that what failed?

 

You have their PP email -- just make a direct payment for the amount and put your invoice/order info inside the payment info block for the payment.

 

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katoftw

Make sure all is up to date with your paypal detail. New credit card number etc etc. Or payment limits for both cc and pp are higher than purchase anount.

Edited by katoftw

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shadowtiger25
On 12/23/2020 at 9:13 PM, chadbag said:

 

 

I am a little confused.  Did you already try to pay off their invoice?  Is that what failed?

 

You have their PP email -- just make a direct payment for the amount and put your invoice/order info inside the payment info block for the payment.

 

I was confused at the time as well

 

so I atuomatic paypal payment set up and it is on there correct

not sure why it wasnt going through but I had them send me an invoice and I paid it that way

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