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A friend of mine is going to Japan this fall and wants to ride a couple reserved legs on his Japan Rail Pass (he's considering "Going Green"). I had an ordinary pass and went in Jiyuseki on Tokaido/Sanyo Shinkansen when I was in Japan as an adult, so I don't remember much of doing the whole reservations thing at the ticket office. But my friend will need to for his green car reservations. My friend doesn't know much Japanese, but I see that JR East now has English-Speaking ticket offices at Narita. Do you know if the JR East ticket office can do reservations for other JR group trains for Japan Rail Pass holders? Or only JR East trains? Thanks!